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2.1
Updated by user Aug 16, 2017

Company offered a re-print and a 50% off store credit.

Original review posted by user Aug 15, 2017

I started using overnight prints well over 10 years ago and found Their products to be exceptional....until 2016-****. They have made a 360 degree turn from high quality to beyond poor quality.

In short this company no longer tries to deliver on time (even to follow their own policy seems a major feat for them) their printing has become extremely poor quality yet even trying to return any defective product is even more difficult. Customer service will not respond back to inquiries. Customer service will not even email you back. If you demand a reprint they'll demand you pay to return the product.

It's like "crazies" have taken over the entire company and there's no one left to run it except a bunch of brainless zombies. I'm saddened by this..I've lost a one time very good printer. Sadly I'll have to find someone else to print all of my clients graphic designs. Folks RUN FROM OVRRNIGHT PRINTS!

Check BBB on them..they have a lot of similar reviews from bad printing to literally people receiving wrong orders, to never receiving orders at all, Are they possibly going bankrupt?

Not sure what else would cause such a drastic down turn in what used to be a great company. Really sad

Reason of review: Damaged or defective.

Monetary Loss: $60.

Preferred solution: Full refund.

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